The importance of Service Excellence can not be over emphasized, especially when we calculate the multiplying effect of service excellence to the GDP of every business, organization and economy. it is a task that requires the involvement of every industry, sector and body.
We require more individuals and companies and parastatals to become more sensitive to the skills, knowledge and workings of Global service excellence standards in every field and more importantly to sensitize them to the adverse effect of not becoming Service Excellence savvy.
That is why we at EleanorThompson will be hosting A service sensitization week, which we will coincide with the international customers service week. it plans to be a three day long event with a large gathering of 350- 500 stake holders and managers in every sector of our economy, well represented.