Salary structure

Our Business Solution Managers (BSM) and Client/Service Experience Managers (CEM/SEM) salary is pegged at N1, 440,000 – N3, 000,000 – per annum (120,000 – 250,000 per month). The price variant is subject to

  • Years of experience in specific industries that can define specific added value.
  • Creative capacity.
  • Problem solving ability.
  • Generate solutions to challenges.
  • Excellence quotient.
  • Ability to increase sales through operations by up to 15%.
  • As well as other factors that are relevant to your business growth.

Our cost consideration

Recruit

Our recruitment structure allows you a one off recruitment of our BSM or CEM at a processing fee of 37,500. We will send you up to 5 of either of your representative need for interview for you to choose from.

Train

Our training structure will enable you and your team benefit from our 2-day training curriculum on courses that are relevant to your needs for up to 25 team members at a flat rate of N100, 000 per course for 2 days. Click on link to see full course curriculum.

Retainership

For a monthly fee of N25, 000 or an annual fee of N240, 000, you will gain access to

  • Recruitment 2ce a year of CEM or BSM.
  • Service excellence refreshers course every quarter. Click link for course outline.
  • Interview and profiling of support staff
  • Service procedure handbook for up to 5 team members
  • Bi yearly consultation with experts in Admin/HR/Accounts.

Qualification

All our BSM and CEM have a

  • Minimum qualification of B.Sc. and Hand
  • Proficient in English language
  • Trained in interpersonal skills
  • Trained to master emotional intelligence
  • Social media savvy
  • Excel, word and PowerPoint savvy
  • Good command of oral and written English
  • Self motivated

Call us

Don’t settle for mediocrity. You deserve the best. Your business is a solution to the economy. Your people are your asset. Engage the right once and get the right outcome. Engage the wrong ones and they will take you were you don’t want to go. Surround yourself with the right people. It will make the difference between growth and stagnation, between mediocrity and excellence, between profit and loss. Call us.

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